Contact us
Email: [email protected]
Call: 0333 202 7041
Frequently asked questions
What are your cancellation policies?
We allow free cancelation up to 3 days prior to check-in, after this point we retain 100% of the reservation including ‘no-shows’ who do not turn up for their reservation.
Are any of your properties shared spaces?
No, we let you the entire property for the duration of your stay. No one else has access, and you are always notified at least 24 hours prior should our cleaning or maintenance team require access.
Do you do a discount for booking for long periods?
Yes, this is possible depending on the length of stay, large discounts can be applied for you when booking direct.
Can we order deliveries to the properties?
Yes, we allow take-aways and small deliveries during your stay. Please be aware that for larger items we would ask that you inform us prior to ordering. We cannot accept any responsibility for items that arrive before or after your stay.
Is it best to book direct or on via a 3rd party website such as Airbnb or booking.com?
We promise to always be the best value when you book direct on this website or by calling us for a quote on 0333 202 7041 or email [email protected]
When making a reservation, how much do I need to pay up front?
We take 100% of your reservation upfront via a link that is 3D secure and sent to you
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